Saturday, October 29, 2005

Jugaad


Networking / temporary fix / Black / Jugaad

Well besides the bursting-at-the-seams population there are more things that are plaguing my country today; the attitude of people towards work. The “jugaad” factor, as I call it. Well just day before yesterday, my onsite manager tells me a fact that two technologically different things are in fact one. Just like saying North and South are in fact one. Well this is not the first time he has done so and shown his ignorance but that guy never ceases to amaze me with his ignorance. But I really wonder how in the world did he reach to the level where he is now.

Welcome to the world of “Jugaad”

Lying to the client, saving face by making excuses, and putting temporary fixes in place; well its like trying to repair a bursting dam with post-it. In the world where mangers are spending a fortune in the CRM software trying to make the customer come back to them for repeat business, here are the glorious Indian managers indulging in unethical conduct, buying time to pass of their wares.

Why and wherefores

Yes the companies are getting bigger and the responsibilities are getting specialized. The employee can, of course, shirk these responsibilities and appear too insignificant to make a change. When things go wrong, all that the employee is concerned about is saving his own skin.

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